We know that the most important aspect of our business is you and we thank you for being a loyal customer. We are here to help, so please let us know how we can best meet your needs.
We are dedicated to providing you with exceptional service. Please feeI free to send us an email if you have any comments or suggestions. We always love to hear from you and look forward to your feedback.
Please email us at: email@example.com.
Shipping and Delivery
– Orders are processed and shipped within 3 – 5 business days
– Personalized orders are processed and shipped within 2-3 business weeks
– Custom orders are handled on a project by project basis
– We ship throughout the continental United States
– All products are hand made in the USA
Return Policy for standard orders:
Your satisfaction is very important to us and we will be happy to accept returns within 15 days once you receive the product. Refunds will be issued with the same method of payment originally used to make the purchase. If the product is received damaged, Cre8ive-D™ will pay for the return shipping. If the return is made for any other reason, the customer is responsible for any shipping charges, unless otherwise authorized.
If your order is damaged, please email us at firstname.lastname@example.org with a photo of the damaged product, a brief description, and the order number and we will reply to your email promptly. Once the refund has been processed, you will receive a Refund Authorization Number via email, which needs to be included in the package that will be returned. Refunds will be issued once the returned product is received by Cre8ive-D™.
Return Policy for personalized/custom orders:
Because personalized/custom orders cannot be used for other customers, unfortunately we cannot accept returns unless there was an error made on our part, in which we will be happy to take care of right away.
We want you to love your product!
We are excited that you are visiting Cre8ive-D™ and hope you love our products as much we enjoy creating them for you. We want you to be happy with your order and are always here to assist you!
Hours of Operation:
Mon – Fri:
9:00am – 5:00pm